Other Resources...

Financial Sustainability for Small Systems (Posted July 2015)

This eLearning course is made possible through a U.S. EPA grant for small systems training in conjunction with AWWA’s training partner, the Environmental Finance Center Network and is intended for small systems serving populations under 10,000. AWWA membership is not required; however, registration is required.

Course Length: 2 hours

Cost to small systems: FREE

Registration link: http://www.awwa.org/store/productdetail.aspx?productid=53117011

Course Description:
This eLearning course focuses on 3 major areasneeded by small systems to achieve financial sustainability; including understanding enterprise funds and their revenues, as well as an overview of what is needed to protect public health through safe water.

The course is divided into three modules. 
•       Module 1 describes an enterprise fund and explains how to set-up, manage, and use those funds.
•       Module 2 covers enterprise fund revenues including their origin, what they should cover, and how to set up rates to cover expenses.
•       Module 3 illustrates the major elements of what it takes to provide safe water to protect public health, including major regulations and their role in water quality, common operational questions managers should address, and how to involve operators in management decisions.

Learning Objectives:
•       Operating a Water System to Protect Public Health
o   Explain the health effects of regulations and water quality
o   Answer common operational questions public works managers have about water systems
o   Explain common ways a manager can involve their operators in management decisions
•       Enterprise Fund Revenues
o   Explain the origin of enterprise funds
o   Explain what enterprise funds should cover
o   Demonstrate how to set rates to cover expenses
•       Understanding Enterprise Funds
o   Explain what an Enterprise Fund is
o   Explain what an Enterprise Fund is not
o   Describe what an Enterprise Fund should do for you
o   Demonstrate how to set-up, manage and use your Enterprise Funds

Continuing Education Units:
2 Hours / 0.2 CEUs
Attendees may be awarded CEUs for AWWA education programs by the state licensing agency. AWWA grants CEUs for this course at a rate of 1 CEU for 10 contact hours. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards the particular license; 2. To confirm what is needed to submit for credit approval.

Maintaining and Achieving RTCR Compliance for Small Systems - FREE, Self-paced e-learning for small systems (<10,000) - (April 2015)

Click here for full information and to register. 

Course Description:
This eLearning course focuses on 4 major areas needed by small systems to maintain and achieve compliance with the Revised Total Coliform Rule; including when and how to conduct the RTCR assessment, evaluation of sampling procedures, source water treatment assessments and evaluation of distribution system operations and maintenance practices on coliform occurrence.

The course is divided into four modules. The first module introduces the RTCR by describing the latest changes and impact to operators and their water systems. It demonstrates when and how to perform level 1 and level 2 assessments and provides examples and opportunities to apply the new learning.

The second module covers sample site assessment which includes determining if deficiencies exist in distribution system practices that may lead to inaccuracies in sample collection, possible microbial contamination, and data management procedures.

The third module illustrates the major elements of an assessment of sources of supply and treatment in the context of the RTCR.

The fourth and final module illustrates the major elements of an assessment of distribution system operations and maintenance practices in the context of the RTCR.

Basic Training for Drinking Water Board Members (U.S. EPA 2012 - Guide, U.S. EPA 2014 - Online Course Modules)

Basic Training for Drinking Water Board Members Online Course Reference Guide (.pdf)

Basic Training for Drinking Water Board Members - Online Course Module 1: Roles & Responsibilities & Communication

Basic Training for Drinking Water Board Members - Online Course Module 2: Budgets & Planning for the Future

Basic Training for Drinking Water Board Members - Online Course Module 3: From Source to Tap - Treatment & Distribution Overview

Among the many people supporting a community’s water system are members of a governing board. These board members, or in some communities, water commissioners, are often citizen volunteers with little or no prior knowledge of running a water system. State and federal agencies along with  water associations recognize that these volunteers play a vital role in ensuring the continued safety of our drinking water supplies. To support the work  of governing boards, they have developed numerous training tools and guides to understanding water treatment and regulations. This guide, along with the accompanying on-line training course, represents only a fraction of those tools. It was prepared to give board members a basic understanding of  everything from running a board meeting, to setting water rates and working closely with the water operator. For those who want more training and  information, many other detailed references are available and are listed in the Appendices.

Reduction of Lead in Drinking Water Act Q&A (U.S. EPA 2014)

The Reduction of Lead in Drinking Water Act was enacted on January 4, 2011 to amend Section 1417 of the Safe Drinking Water Act (SDWA or Act) respecting the use and introduction into commerce of lead pipes, plumbing fittings or fixtures, solder and flux. The Act established a prospective effective date of January 4, 2014, which provided a three year timeframe for affected parties to transition to the new requirements. Upon signature the Community Fire Safety Act of 20131 will further amend Section 1417 to exempt fire hydrants. In anticipation of these changes taking effect, EPA is providing the following summary of the requirements of the lead ban provisions in Section 1417 and some answers to frequently asked questions related to the amendments to assist manufacturers, retailers, plumbers and consumers in understanding the changes to the law.

Infrastructure: Buried No Longer - Report by AWWA (2012)     

The massive investment needed for buried drinking water infrastructure in the United States totals more than $1 trillion between now and 2035. The need will double from roughly $13 billion a year today to almost $30 billion (in 2010 dollars) annually by the 2040s, and the cost will be met primarily through higher water bills and local fees, according to a new AWWA report. "Buried No Longer: Confronting America's Water Infrastructure Challenge" is a call to action for utilities, consumers and policy makers and recognizes that the need to replace pipe in the ground "puts a growing stress on communities that will continue to increase for decades to come." The new report includes more than 35 tables and graphs detailing information by region and utility size (click on the header to view full details and the report).

Water and Wastewater Agency Response Networks

A Water and Wastewater Agency Response Network (WARN) is a network of utilities helping other utilities to respond to and recover from emergencies. The purpose of a WARN is to provide a method whereby water/wastewater utilities that have sustained or anticipate damages from natural or human-caused incidents can provide and receive emergency aid and assistance in the form of personnel, equipment, materials, and other associated services as necessary from other water/wastewater utilities. Each New England state has its own WARN and you can obtain more information and join by visiting their Web sites:

You may also visit the www.nationalwarn.org Web site for further details.

Water ISAC

The Water Information Sharing and Analysis Center (WaterISAC) was authorized by Congress in 2002 and created and managed by the water sector. Its mission is to keep drinking water and wastewater utility managers informed about potential risks to the nation's water infrastructure from contamination, terrorism and cyber threats. The mission has been expanded to help utilities respond to and recover from all hazards. For full information and to join visit www.waterisac.org.

Massachusetts Coalition for Oral Health

The Massachusetts Coalition for Oral Health (MCOH) promotes effective community preventive measures to improve the oral health of all Massachusetts residents. Our site will be useful for consumers, students, health providers, school nurses, health advocates, policymakers, and educators working in a variety of settings.




New England Water Works Association   125 Hopping Brook Road   Holliston, MA   01746   PH: (508) 893-7979   FAX:(508) 893-9898

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