New England Water Works Association, Inc. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the New England Water Works Association, Inc. Web site and governs data collection and usage. By using the New England Water Works Association, Inc. website, you consent to the data practices described in this statement.

Collection of your Personal Information

New England Water Works Association, Inc. collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. New England Water Works Association, Inc. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by New England Water Works Association, Inc.. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by New England Water Works Association, Inc. for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the New England Water Works Association, Inc. Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through New England Water Works Association, Inc. public message boards, this information may be collected and used by others. Note: New England Water Works Association, Inc. does not read any of your private online communications.

New England Water Works Association, Inc. encourages you to review the privacy statements of Web sites you choose to link to from New England Water Works Association, Inc. so that you can understand how those Web sites collect, use and share your information. New England Water Works Association, Inc. is not responsible for the privacy statements or other content on Web sites outside of the New England Water Works Association, Inc. and New England Water Works Association, Inc. family of Web sites.

Use of your Personal Information

New England Water Works Association, Inc. collects and uses your personal information to operate the New England Water Works Association, Inc. Web site and deliver the services you have requested. New England Water Works Association, Inc. also uses your personally identifiable information to inform you of other products or services available from New England Water Works Association, Inc. and its affiliates. New England Water Works Association, Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

New England Water Works Association, Inc. does not sell, rent or lease its customer lists to third parties. New England Water Works Association, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, New England Water Works Association, Inc. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to New England Water Works Association, Inc., and they are required to maintain the confidentiality of your information.

New England Water Works Association, Inc. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

New England Water Works Association, Inc. keeps track of the Web sites and pages our customers visit within New England Water Works Association, Inc., in order to determine what New England Water Works Association, Inc. services are the most popular. This data is used to deliver customized content and advertising within New England Water Works Association, Inc. to customers whose behavior indicates that they are interested in a particular subject area.

New England Water Works Association, Inc. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on New England Water Works Association, Inc. or the site; (b) protect and defend the rights or property of New England Water Works Association, Inc.; and, (c) act under exigent circumstances to protect the personal safety of users of New England Water Works Association, Inc., or the public.

Use of Cookies

The New England Water Works Association, Inc. Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize New England Water Works Association, Inc. pages, or register with New England Water Works Association, Inc. site or services, a cookie helps New England Water Works Association, Inc. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same New England Water Works Association, Inc. Web site, the information you previously provided can be retrieved, so you can easily use the New England Water Works Association, Inc. features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the New England Water Works Association, Inc. services or Web sites you visit.

Security of your Personal Information

New England Water Works Association, Inc. secures your personal information from unauthorized access, use or disclosure. New England Water Works Association, Inc. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

New England Water Works Association, Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback. New England Water Works Association, Inc. encourages you to periodically review this Statement to be informed of how New England Water Works Association, Inc. is protecting your information.

Contact Information

New England Water Works Association, Inc. welcomes your comments regarding this Statement of Privacy. If you believe that New England Water Works Association, Inc. has not adhered to this Statement, please contact New England Water Works Association, Inc. at godnn@aptean.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.